PROGRAMME ON CLINICAL QUALITY IMPROVEMENT
A
day long program on Clinical quality Improvement was organized by Quality
department of FMMCH on 01/02/2018 in the Conference Hall of Father Muller
Medical College Hospital. Dr Subhashchandra
Shetty,(MS, DNB, FRACS) Clinical Director, Head And Neck, Fellow of Harward Healthcare
Leadership from Auckland, New Zealand gave talks on “Do no harm - Errors,
Teamwork and Effective Healthcareâ€, “Communication of Medical Errorâ€,“Retrosternal
goiters and perioperative issue in thyroidectomyâ€.
The
event started with a prayer song followed by welcoming the gathering by Rev. Fr
Rudolph Ravi D’Sa, Administrator, Father Muller Medical College Hospital
enhancing the importance of team work which helps in reducing the errors and importance
of efficient functioning in health sector.
Dr
Prathvi Shetty introduced Dr Subhashchandra - the guest of the day to the audience
by mentioning about his scholastics and achievements which motivated the
gathering.
The
first session “Do no harm- Errors,
Teamwork and Effective Healthcare†started at 11:00 am where the speaker’s
emphasis was on minimizing errors by following the set system, also by
conducting root cause analysis, to incorporate the system as a whole to prevent
errors through multidisciplinary team work.
In
the second session “Communication of
Medical Error†the speaker focused
on breaking the bad news and good news to the patient and their relatives,
handling with communication error, being empathetic and honest in disclosure of
patient’s condition, communication of error from doctors. This session helped
doctors in understanding the importance of communication in health sector.
The
third session “Retrosternal goiters and
perioperative issue in thyroidectomy†started at 3:30 pm. The talk involved
perioperative, intra operative and post-operative management with the pearls of
wisdom in handling such cases. Points of discussion varied from the difference
in approaches, the instruments used and complications encountered across the
continent. It was a fruitful discussion for the post graduates and young
consultants of general surgery and ENT department.
The
whole program was well attended by quality coordinators (Medical and Nursing),
doctors, nurses, post graduates and interns numbering to 200. The program ended
with vote of thanks by Dr Prathvi Shetty and Institutional Anthem.
